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Help Topics FAQ

  • Login Issues

    Login Issues
    • I cannot view the login page
    • I have forgotten my login details
    • My email has changed
    • I am stuck on the login page
    • What is my username?
    • Why is my login incorrect?
    • When I try to register I am told I have an existing account
  • Problems Saving Application Form

    Problems Saving Application Form
    • Cannot Edit Fields
    • My data is not updating
    • My information has disappeared
    • My information is not visible
  • Submission Issues

    Submission Issues
    • I haven't completed all the mandatory fields
    • I cannot access my saved/submitted application form
  • Amending Information

    Amending Information
    • How do I edit my personal details?
  • Online Assessments

    Online Assessments
    • Do I have to complete the tests each time I submit an application?
    • How much time do I have to complete the online tests?
    • Assessment not launching?
    • Video Interview (AeJ only)
    • I have completed and submitted the online assessments. However, when I log back in to my application it says that my online test is still in progress. Why is this?
    • Technical problems before I had completed the online test. Can I take the test again?
    • Requesting Extra Time: I am normally given additional time to complete online testing. Will Nomura allow special consideration for candidates like me?
    • I submitted a second application and received an online test invitation, but unable to take the tests again?
    • How to request extra time?
  • Contact Us

    Contact Us

My information has disappeared

Sometimes information entered appears to have disappeared. Please use the information below to resolve your issue.

Information entered has gone

At the bottom of every page of the application form is the 'Continue' button. The information that you enter is only saved once you click on the 'Continue' button.

Did you use 'Continue' or the links on the progress tracker? This may seem obvious but some applicants may log out, get timed out of the application form or close their browser. If you do this without clicking 'Continue' your information will not be saved.

Related Topics

Cannot Edit Fields
My data is not updating
My information is not visible
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