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Help Topics FAQ

  • Login Issues

    Login Issues
    • I cannot view the login page
    • I have forgotten my login details
    • My email has changed
    • I am stuck on the login page
    • What is my username?
    • Why is my login incorrect?
    • When I try to register I am told I have an existing account
  • Problems Saving Application Form

    Problems Saving Application Form
    • Cannot Edit Fields
    • My data is not updating
    • My information has disappeared
    • My information is not visible
  • Submission Issues

    Submission Issues
    • I haven't completed all the mandatory fields
    • I cannot access my saved/submitted application form
  • Amending Information

    Amending Information
    • How do I edit my personal details?
  • Online Assessments

    Online Assessments
    • Do I have to complete the tests each time I submit an application?
    • How much time do I have to complete the online tests?
    • Assessment not launching?
    • Video Interview (AeJ only)
    • I have completed and submitted the online assessments. However, when I log back in to my application it says that my online test is still in progress. Why is this?
    • Technical problems before I had completed the online test. Can I take the test again?
    • Requesting Extra Time: I am normally given additional time to complete online testing. Will Nomura allow special consideration for candidates like me?
    • I submitted a second application and received an online test invitation, but unable to take the tests again?
    • How to request extra time?
  • Contact Us

    Contact Us

How do I edit my personal details?

Log in using the details you originally provided and click on 'Edit Personal Details'. This will allow you to edit and update your personal details, including your email address and home address. Please note:

  • if you have changed your email address your username will not change.
  • You will not be able to update your CV

Alternatively, you can let us know your new email address by completing the support form. You will have to fully identify yourself by supplying at least two of the following: username, password or home postcode. For security and legal reasons we are unable to change any details of an account without proper identification and authorisation. To send an email, go to the Contact Tech Support page. Please note that this change could take up to 48 hours to be completed.

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