Technical problems before I had completed the online test. Can I take the test again?

Please try and relaunch the test. If unsuccessful and you continue to experience any online testing/technical problems with the platform, please check out the FAQ section first. If still unresolved, please reach out to our support team.

Contact Support Team Please note that:

we can reset the test for you provided we recognise your issue (and feel it is legitimate)
in some cases your score may have been captured already in which case you may not need to re-take the test

Related Topics

Do I have to complete the tests each time I submit an application?

How much time do I have to complete the online tests?

Assessment not launching?

Video Interview (AeJ only)

I have completed and submitted the online assessments. However, when I log back in to my application it says that my online test is still in progress. Why is this?

Requesting Extra Time: I am normally given additional time to complete online testing. Will Nomura allow special consideration for candidates like me?

I submitted a second application and received an online test invitation, but unable to take the tests again?

How to request extra time?